Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don’t Plan Too Far Ahead with Your Business IT

Don’t Plan Too Far Ahead with Your Business IT

Have you ever had things not go according to plan? It can be an incredibly frustrating experience, especially when assets and business resources are involved. This is also true in the realm of business technology, so today, we want to cover how you can invest in the future of your business without getting too far ahead—including with your IT resources.

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Green Initiatives Can Carry More Value Than You Think

Green Initiatives Can Carry More Value Than You Think

Being a green business is a great thing. It not only helps your company become more environmentally friendly, but it can also attract customers who care about the environment. What’s less talked about is how being green can actually give your business a competitive edge in certain situations.

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Downtime is an Obstacle You Need to Avoid

Downtime is an Obstacle You Need to Avoid

Downtime is easily one of the most prolific reasons small businesses take in less money than they otherwise could, making it an existential threat to many if a certain threshold is met. Making a bad situation worse, there is no shortage of reasons a business may experience downtime. Let’s examine some of these causes to better understand how to minimize this universal issue.

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Think Twice About Sending that Meme

Think Twice About Sending that Meme

Data fuels business, but we also share a large amount of data even in our personal lives. Even the most benign communications, like chats, requests to stop by the store on your way home, and even memes or pet pictures, are considered data—and where there’s data, there’s a place where it’s stored.

Today’s question: do you know where your data is being stored? And do you know the impact of that storage?

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Sometimes Quitting is the Answer

Sometimes Quitting is the Answer

"Quit." The q-word is often seen as one of the worst four-letter words in business. However, there are times when quitting can actually benefit your operations.

Imagine you have a project consuming all your resources with no real returns. What should you do?

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Data Analytics and AI Work Well Together

Data Analytics and AI Work Well Together

Making decisions is a big part of running a business, but relying solely on gut feelings can sometimes backfire. Back-end analysis allows business owners to gain insights they might not have considered. This can lead to more money through better sales, customer relationships, and efficiency. In today’s blog, we’ll discuss how AI enhances business intelligence.

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Technology is the Long-Term Fix for Operational Inefficiencies

Technology is the Long-Term Fix for Operational Inefficiencies

For modern businesses, staying as efficient as possible is mandatory for optimal productivity. By eliminating inefficiencies, small businesses can stay competitive. One effective strategy is to streamline processes through implementing tools that fuel automation.

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Tip of the Week: Methods to Preserve Remote and Hybrid Employee Engagement

Tip of the Week: Methods to Preserve Remote and Hybrid Employee Engagement

With remote and hybrid work models becoming prominent parts of the business world, it’s time to start considering the challenges and benefits that such work can bring about for your own organization. Specifically, you want to examine how engagement is affected by these workplace models. How can you ensure employee satisfaction, productivity, and retention even while utilizing a remote or hybrid workplace model?

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How Today’s IT Can Help Your Business Operate More Sustainably

How Today’s IT Can Help Your Business Operate More Sustainably

In 1987, the United Nations defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Today, almost 40 years later, businesses have various options to help promote their own sustainability. Let’s discuss just a few options and how we can help you enact them. 

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CRM Options that Meet the Size of Your Business

CRM Options that Meet the Size of Your Business

Maintaining positive customer relationships is an extremely important consideration for every business. One of the best tools any business can use is the customer relationship management (CRM) platform. While most CRMs have similar features, some come with more advancements; and higher costs. Today, we will get into what type of CRM you should consider for each level of business.

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The New Year is a Great Time to Audit Your Software

The New Year is a Great Time to Audit Your Software

The end of the year is always a great time to look back on the past and look forward to the future and what it might look like. One way you can do this is by looking to cut out some of the clutter within your organization’s network by examining how often your applications are used and which services you are subscribed to.

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How to Use Technology to Manage Business Complexity

How to Use Technology to Manage Business Complexity

Businesses are complex beasts, and there can be a lot of moving parts that need to be addressed in order for them to run effectively. Business technology can aid in this effort quite substantially. Here are four ways you can implement technology to help make managing your business easier.

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Agile Decision Making Can Significantly Help a Business

Agile Decision Making Can Significantly Help a Business

Successful businesses often need to adapt to changing market conditions, consumer preferences, and industry trends. This means that they have to not only understand their business, but they also need to stay open to making innovative changes. Let’s look at six examples of changes that the average business may need to make to remain successful.

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How Even Small Issues Can Quickly Escalate Into Large Problems

How Even Small Issues Can Quickly Escalate Into Large Problems

Business continuity is a tricky beast, and one that is best fought with proactive and preventative measures. The reason for this is simple: any situation where your business’ data is put at risk could mean the end, and we are not catastrophizing when we say that. Let’s look at two issues that are only small problems at the surface level, but could snowball into serious problems.

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10 Software Tools that Help Build Efficiency

10 Software Tools that Help Build Efficiency

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

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Build Your Business with the Resources You Have at Your Disposal

Build Your Business with the Resources You Have at Your Disposal

Managing your business efficiently requires judicious allocation of limited resources, encompassing budget, time, and the capabilities of your workforce. It is paramount to ensure their effective management. Let's delve into fundamental practices that can help you optimize the resources at your business' disposal.

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Why Having a Superior Monitoring Strategy is Simply Good Business

Why Having a Superior Monitoring Strategy is Simply Good Business

It's essential for every responsible business owner or manager to maintain vigilant oversight of their operations. Often, the demands of running a business can obscure a clear view of its functioning. Let’s explore the significant advantages that a conscientious monitoring platform can offer your organization.

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Technology Can Save Your Business Considerable Capital Through Efficient Procedures

Technology Can Save Your Business Considerable Capital Through Efficient Procedures

The biggest problems that a business faces are the ones that drain your coffers and cost your business capital. Here are some technology solutions your company can implement to keep inefficiencies from costing your organization needlessly.

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To Build Efficiency, Investing in IT Is a Good Strategy

To Build Efficiency, Investing in IT Is a Good Strategy

When it comes to running a business, it's not a single task but a web of interconnected responsibilities that collectively determine its efficiency. For smaller businesses, this web can feel even more intricate, demanding more from their limited workforce. This month, we want to shed light on the substantial impact that even modest technological investments can have on a business's operations.

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Efficiency is Possible Through Technology

Efficiency is Possible Through Technology

Gaining efficiencies inside your business can make a world of difference to how it runs, but also how it is viewed by your customers. An efficient business can do more and react much faster than one that is constantly struggling to streamline things. Let’s look at five things you can do to create a more efficient workflow.

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News & Updates

LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205