Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Professional IT Help Desk is as Helpful as It Sounds

A Professional IT Help Desk is as Helpful as It Sounds

Picture this: you or a team member encounters a technology issue in the middle of the workday. Simple, you might think… just call your in-house IT department. However, the members of your IT team are visibly overworked, scurrying around the office, trying to get some of the tasks off their to-do lists. They’re visibly running out of time, patience, or, most likely, both. It isn’t a good time to bother someone for help; that’s obvious, but what option is there?

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Cloud Platforms Can Bring Unwanted Complexity

Cloud Platforms Can Bring Unwanted Complexity

Cloud computing has become a really useful tool for businesses, allowing them to grow, be more flexible, and save money. But even with all its benefits, businesses face some challenges when using cloud services. One big issue is keeping data safe and private.

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Four Security Precautions that Will Leave Your Business Safer

Four Security Precautions that Will Leave Your Business Safer

Over a quarter of all data breaches target small businesses, and the cost of a breach can be devastating. To protect your business’ data and infrastructure, small businesses need a combination of effective technology tools and well-planned strategies. Here are some key steps your business can take to safeguard itself against digital theft.

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Your Organization’s Security is Non-Negotiable

Your Organization’s Security is Non-Negotiable

There’s no question that modern businesses—-businesses just like yours—-cannot and should not function without cybersecurity protections. We will shout this from the mountaintops at every opportunity… so let’s go over why security is so important and what needs to be done to ensure yours.

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Your Allocated Budget for IT Should Probably Be Bigger

Your Allocated Budget for IT Should Probably Be Bigger

Common knowledge states that the more you put into something, the more you get out of it. Therefore, it stands to reason that you should put as much funding as possible into your most essential resources—such as your IT.

This, however, can be a hard sell to yourself or anyone invested in your company… partners and staff included. 

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How Can a Four-Day Workweek Really Benefit Businesses?

How Can a Four-Day Workweek Really Benefit Businesses?

The four-day workweek is gaining traction among small businesses. It promises improved efficiency and increased employee satisfaction... but how can technology enhance this model? How can it help businesses reap the full benefits of a shorter workweek?

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Getting the Most Out of a Remote Workforce

Getting the Most Out of a Remote Workforce

The work landscape has changed quite a bit in a short period of time. Nearly 13% of American workers work from home full-time, while over 27% more work remotely part-time. With nearly two-fifths of workers working from home at least part-time, understanding what technology is behind this new normal and how to meet your business needs is critical. 

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How Business Management Styles Influence Your Operations

How Business Management Styles Influence Your Operations

No two leaders will have the exact same approach to the considerable task at hand, but it can be remarkably helpful to see what others do so you can make better decisions regarding your own management style. Let’s take a look at some specific leadership styles and whether they work well (or don’t).

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A Simple Solution to Keep Your Remote Workers Engaged

A Simple Solution to Keep Your Remote Workers Engaged

A trained and engaged workforce is going to put you well ahead of the majority of your competition, and technology goes a long way toward making this goal a reality. With the right technology in place, your business and its employees can be productive and engaged even while working remotely. It all starts with increasing access to tools while building a company culture that can withstand the pressures of remote work.

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Proactive IT vs Reactive IT

Proactive IT vs Reactive IT

You might hear us discuss the benefits of “proactive IT maintenance” all the time, but what does the word “proactive” really mean for technology management? Today, we want to demystify some of the jargon surrounding proactive IT and show you just how great of a value proposition it really is.

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Even the North Pole Has to Rely on Password Management Tools

Even the North Pole Has to Rely on Password Management Tools

We work with quite a few businesses, but one is a lot more remote than the rest of them. We wanted to share a story that one of our more discreet client organizations told us after we helped them resolve a particular challenge. Don’t worry, we asked, and sharing this won’t land us on the naughty list.

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How You Delegate Tasks is Important for Productivity

How You Delegate Tasks is Important for Productivity

Delegation is something that you, as the leader of your organization, need to master in order to get the most efficiency out of yourself and your team. There are various ways to handle delegation, all with their strengths and flaws. We’re here today to help you figure out your own personal management style and how technology can help you carry it out.

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Understanding Procrastination: Breaking the Habit for the Long Term

Understanding Procrastination: Breaking the Habit for the Long Term

Lately, we’ve spent some time examining the phenomenon known as procrastination and where it comes from. To close the book on the subject, we wanted to go over how you and your team might be able to procrastinate less moving forward so that your business might get more done.

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Understanding Procrastination: Short-Term Solutions to Your Procrastination Problems

Understanding Procrastination: Short-Term Solutions to Your Procrastination Problems

For the past few weeks, we have been looking at the idea of procrastination and how it manifests in individuals to directly impact your business. Today, we want to take a closer look at how you can put a halt to procrastination in the short term, as well as how you can further these tactics to create real change over time. We’ll begin with the short-term solutions.

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Understanding Procrastination, Part 2: Identifying Your Procrastination Style

Understanding Procrastination, Part 2: Identifying Your Procrastination Style

We started a series on procrastination last week and how you might address it within yourself and your business. Last time, we covered topics like how procrastination shows up in everyday work, so now we are continuing the conversation by helping you identify how you can address it.

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Use the Eisenhower Matrix to Prioritize Tasks

Use the Eisenhower Matrix to Prioritize Tasks

If you have a to-do list a mile long, then you’ll need to develop a system to place priority on what truly matters and what could be put off until a bit later. Thankfully, you don’t have to develop a system from scratch, as one of the more interesting methods for tackling your to-do list has already been developed and inspired by a 1950s speech: the Eisenhower Matrix.

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Understanding Procrastination, Part 1: Defining Procrastination

Understanding Procrastination, Part 1: Defining Procrastination

Procrastination is one of the banes of any productive employee, and as such, it’s worth examining why procrastination surfaces and what you can do about it. In this series of blogs, we’re going to take a deeper dive into procrastination, with this week focusing on the concept of procrastination and what might cause it.

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Is Remote Work Any More Environmentally Friendly Than In-Office?

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It isn’t uncommon to hear about how much working from home has environmental benefits—and on its face, this claim makes a lot of sense. We did have to wonder, however, how much greener remote work really is—if at all.

Let’s go into why the question of whether remote work is the environmentally friendly option isn’t as clear-cut as you might expect.

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Shifting Your Company’s Spending Can Make a Big Difference

Shifting Your Company’s Spending Can Make a Big Difference

Managing money is important in every aspect of life. For the small business, it is typically a matter of maneuvering available cash around to make it work best for the organization’s needs. Today, there are plenty of options a business can choose from that can transfer resources that traditionally were typically acquired through major capital expenses and make them operational expenses, allowing your business to do more. 

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How to Encourage Collaboration By Using the Right Technology

How to Encourage Collaboration By Using the Right Technology

Collaboration is a key part of effective business processes. Nowadays, there are many, many technologies available to facilitate the level of collaboration that today’s organizations strive for. Let’s explore some of the options you have to implement technology that inspires your team to work as one, cohesive unit and accomplish your shared goals.

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205