Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Reasons Outsourcing Your Business IT Support is Your Best Option

3 Reasons Outsourcing Your Business IT Support is Your Best Option

With technology being such a crucial element of many businesses and their operations, it only stands to reason that it ultimately pays to invest in and maintain it. That said, many businesses lack the resources in one way or another to properly manage their IT independently.

In these cases, it pays to outsource some or all of your IT support, and for various reasons. Let’s go over three of the major benefits to be had.

How Does Outsourcing IT Support Help Businesses?

Outsourcing Gives You Access to Additional Talent

An outsourced IT resource is motivated to keep its team as up-to-date and credentialed as possible simply due to the nature of its services. For instance, the more capable our team is, the better we can serve our clients. Compare this to what an internal team has to work with and the time they have available to them, and it becomes apparent how much value adding outsourced talent to assist them can bring.

Imagine being able to effectively multiply your IT resources, with no training time required, for a fraction of what it would cost to hire a team of similar size. That’s what outsourcing to a managed IT service provider gives you.

Costs Are Easier to Manage

Speaking of costs, let’s break those down a little more.

We’ve discussed the extreme cost of staffing an IT team and how outsourcing can help relieve these expenses. This is a considerable advantage, but it isn’t the only one.

Another benefit of outsourcing is that these IT services can be treated as subscription services, which means that they can be easily budgeted. With few (if any) unexpected costs, this makes outsourced IT services a great option for someone looking for value and convenience.

Downtime is Mitigated

Downtime—any time that cannot be spent productively—is a serious and expensive issue for businesses. It also often results from an IT issue or error. The proactive services the Capital Technology Group team provides can significantly help prevent these issues.

By monitoring a business’ IT infrastructure, we can spot the latent signs of impending issues and act accordingly, solving the problem on your behalf. We can often do so before there are any impacts on your team.

Trust Us as Your Outsourced IT Provider!

Learn more about what we can offer by calling (501) 375-1111.

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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710 Jones St.
Little Rock, Arkansas 72205