Why Is VoIP So Valuable?

The traditional telephone system may have once been a prominent part of your business’ communication infrastructure, but chances are that since technology has improved, you are wasting capital if you are still utilizing an antiquated telephone system. Let’s look at why using older telephone systems can hurt your business. 

New Users are Problematic

Chances are that your office was designed to handle a certain number of employees at any given time. As such, there are phone lines wired across your office for those employees. What happens when your business starts to grow? Adding new phone lines might require changes to your office setup and perhaps even construction, which is something that can be both time-consuming and costly. In other words, you want a telephone solution that doesn’t rely on messing with pre-existing infrastructure in order to be effective.

It Doesn’t Solve Organizational Communication Problems

When you use a landline in your office, your employees are essentially tethered to their desks in order to answer the phone. This is the exact opposite of what needs to happen in the modern office. Employees should be able to answer their phones and stay in touch with their coworkers even while out of the office, and especially while on the road or working remotely.

It Doesn’t Provide the Cost 

Many businesses and consumers overpay for their landline telephone solutions, as they are often bundled together with other services that are not necessarily used. One key example of this is cable television being bundled with phone service. You need a service that lets you customize it to suit the specific needs of your business, not what the provider thinks you need in order to be successful.

Why Use Antiquated Technology?

Why bother with landlines when other, more effective technologies are available? Using outdated technology is a surefire way to fall behind your competitors and lose ground in the long run. One way you can ditch the landline is by implementing a Voice over IP solution that utilizes existing infrastructure (your Internet) rather than running new lines all over your office. Plus, VoIP can be used on desktops, laptops, and smartphones, making it much more flexible and, by extension, useful.

Choose VoIP to Solve Your Operational Communication Problems

Capital Technology Group can help outfit your organization with the latest technology solutions that are designed to improve operations. These solutions are most effective when they are tailored to fit the needs of your business. To learn more about how we can help your organization thrive, reach out to us at (501) 375-1111.